Bilingual Customer Service Representative (PERMANENT) Price: $29,000 plus benefits
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Job Title: Bilingual Inbound Customer Service Representative (PERMANENT position)
Job Type: Full Time Salary: $29,000
Company Info:
Adecco is hiring Permanent entry level Inbound Customer Satisfaction Representatives!! If you're looking for a professional work environment with many opportunities for career advancement this may be the company for you. Eligible candidates can be promoted into more senior roles after 9 months of employment.
This is a permanent placement with many benefits, such as:
Health benefits
3 weeks of vacation per year
Monthly financial bonuses
RSP contribution plans
Onsite employee gym facility
Free parking and eco pass options
Full service cafeteria
Job Description:
This position requires answering customer inquiries about their accounts, providing information on interest rates and billing information and processing change of address information, among other responsibilities.
Required Skills:
*Must be completely bilingual in French and in English
*Must have strong oral communication & customer service skills
*Must be able to work in a fast-paced environment
*Must be able to work under pressure
*Must be able to meet tight deadlines
*Must have a minimum 2 years of customer service and/or sales experience
*Must have the ability to multi-task and problem solve
*Must be available to work Monday-Friday 7am-12am and 2 Saturdays a month
*Must be a team player
*Must have a minimum typing speed of 30 wpm, with 90% accuracy
*Full time positions available!!
* Please note that our client cannot accommodate personal schedules, therefore only those individuals that are both willing and available to work between the hours of 6:00 AM and 12:00 AM will be considered for these positions
To apply please send your resume to megan.horrell@adecco.ca or fax 613.232.6544